Vinted Members Express Displeasure Over Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to review their products and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, Vinted reversed a change to its shipping options following member complaints.
